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Booking & Cancellation Policies

Booking

  • All tours require a minimum of 2 persons per booking
  • A 50% deposit of the total invoice is required to secure your booking
  • The Balance is payable on the day of the tour

 

Cancellations

  • Any Cancellation must be done in writing.
  • Any booking cancelled in writing less than 7 days before tour will receive no refund.
  • Any booking cancelled in writing between 7 to 30 days before tour will refunded 50% of deposit.
  • Any booking cancelled in writing more than 30 days before tour date will receive full refund less 10% handling fee.
  • If your activity is cancelled due to reasons beyond your control, such as but not limited to, a Pandemic, Hurricanes, Flooding, storms and heavy rains or any such natural occurrence, you are entitled to a full refund less 10% handling fee.
  • Any no-shows or any parts of an activity which is not used are not refundable.
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